HR Essential Skills

In the ever-changing landscape of human resources, HR professionals must rely on a unique set of skills to foster success within their organizations. Not only do you have to understand policies and procedures, but you also need to understand interpersonal dynamics and emotional intelligence. These foundational skills are essential to make a meaningful impact in your field.

By taking this course as part of your Human Resource Management Certificate program, you will master emotional intelligence, develop skills for positive relationships, understand personal branding, and learn how to influence others and manage difficult conversations for better outcomes.

Key Knowledge Areas in Human Resource Management

Through this HR Essential Skills course — part of Bryant’s larger Human Resource Management Certificate program — you will:

• Fully understand the meaning of emotional intelligence and predict potential conflicts between people before they arise.
• Understand the influence that positive relationships have on your career and incorporate an empathetic style when dealing with people’s concerns.
• Enhance approachability and relationship building through your personal brand.
• Develop the skills to influence others towards a desirable outcome that is beneficial to the organization and maintains positive employee relations.
• Have difficult conversations with others, while focusing on facts, outcomes, and emotion management.

Audience

• Individuals completing the Human Resource Management Certificate
• HR professionals seeking SHRM recertification 

Highlight: SHRM Recertification

Current HR professionals can earn 24 professional development credits (PDCs) for SHRM recertification with this course.

Course Requirements

This five-week, self-paced course includes guided learning with multimedia, interactive modules, and curated readings. Discussion posts are due on Mondays and all other deliverables are due on Saturdays. Expect approximately 4-5 hours of work per week.  

First-time online learner? “Strategies for Success” is a one-week module that will familiarize you with our learning system before you begin your program and ensure you are ready to participate. Required for all first-time, self-paced Bryant learners.